Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be unopened and unused, with the original seal/shrink wrap intact, in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at abhishekjoshi5966@gmail.com. Please note that returns will need to be sent to the following address: J.P. Collection, Shop no. 87, City Center, Sikariya Chourasta, Fatehpur Shekhawati, Sikar (Rajasthan), Pin code 332301

If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at abhishekjoshi5966@gmail.com (Mo. 9024275966 / 8104555545).

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items For hygiene reasons, we cannot accept returns on opened, used, or unsealed fragrance products. We also do not accept returns on sale items.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we've received and inspected your return, and let you know if the refund was approved. If approved, you'll be automatically refunded to your original payment method within 7–10 business days. Please remember it can take additional time for your bank to process and post the refund. If more than 7–15 business days have passed since we've approved your return, please contact us at abhishekjoshi5966@gmail.com.